Terms & Conditions

These terms and conditions apply to all orders and purchases made through www.krbakes.com and all subpages of the website. By ordering from the website, you agree that these conditions apply. The following terms, together with our privacy policy and website use terms, apply to your access to and use of our online shop, as well as the supply of cakes ordered via our shop. By ordering cakes from our online shop, you acknowledge that you have read, understood and agree to be bound by these Terms and the other documents referred to.

While you should ensure you are comfortable with all our Terms, here are some quick links to key sections:

Buyers

You agree to deal with us in good faith and in compliance with all applicable laws. We may cancel orders where we consider that you have not dealt with us in good faith or have otherwise breached applicable laws, even if the order has been confirmed and your credit card charged. If your credit card is charged for the purchase and we cancel the order, we will notify you and credit your credit card account for the amount charged, less delivery charges and applicable taxes and duties, at our discretion.

Orders

You must register on our website to make purchases from our online store. Once you submit an order, you cannot cancel it. All orders are subject to acceptance by us at our discretion.

Prices

All prices are in Indian Rupees. Delivery charges, customs duties and other taxes, if applicable, are additional. All prices are subject to change without notice.

Payment

The full payment for your order (including the product price and applicable delivery charges) will be deducted from your credit card upon completion of your order. Delivery will commence once payment has been processed and validated. We accept payments via Visa and MasterCard.

Credit card details are processed using at least SSL 128-bit encryption and are not stored by us.

Large transactions may involve additional screening, and we may require confirmation of key details before proceeding with your order. In such cases, we will contact you. This may cause a short delay in processing your order.

Errors

From time to time, there may be errors on our website such as incorrect pricing, wrong descriptions or offers for products that are unavailable or no longer available. Despite anything else in these Terms, to the extent legally permitted, we may decline or cancel any orders affected by such errors, even if the order has been confirmed and your credit card charged. If your credit card is charged for the purchase and we cancel the order, we will notify you and credit your credit card account for the amount charged.

Availability

All cakes are offered for sale subject to available stock. If an item is out of stock, we may contact you to offer a substitute. If you do not accept the substitute and your credit card has already been charged for the unavailable item, we will cancel your order and issue a credit to your credit card account for the amount charged. If you order multiple cakes and some are not in stock, you agree that we may fulfil the part of your order for which stock is available.

Design My Cake

Under the "Design My Cake" category, we may display customer-ordered cake designs. Customers should not claim any pattern rights for their designs displayed on the website.